Designing with Sense

User-interviewing skills I picked up from my therapist

On one hand, interviewing users for research is WILDLY different from providing therapy. On the other hand, talking to humans empathetically with set…

Oct 14, 2024 • Juhi Chitra

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July 2024

How we went beyond 'delight' to address Bharat users' emotional & social needs for a B2B client

I've begun to be irked by the concept of adding 'delight' to a product, when most products ignore the wider emotional and social needs of their users.

Jul 25, 2024 • Juhi Chitra

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June 2023

Designing for Bharat: what you want vs what they need

It's humbling to design for an India that struggles with English & tech comprehension, and despite the struggles, accomplishes so much by using their…

Jun 21, 2023 • Juhi Chitra

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May 2023

March 2023

Learning curves in tech are an upward sin curve

Trigonometry not included.

Mar 30, 2023 • Juhi Chitra

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August 2022

5 UX design books that actually helped me

That aren't by Don Norman or Steve Krug

Aug 16, 2022 • Juhi Chitra

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